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Hosted PBX

Set a professional standard with a multi-line business-class phone system, hosted and managed by Shaw on its dedicated private network.

  • No expensive upfront capital investment in hardware or software
  • 8 - 1000+ phone sets per business location
Or call us toll-free at 1-855-505-3040
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      High-quality phone connections mean peace of mind

      Shaw Business Hosted PBX phone service is delivered over Shaw Business dedicated voice network, not over the Internet. You just relax, and let your employees serve customers knowing the service is reliable. It's fully managed by Shaw Business and supported by a Service Level Agreement.
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      Manage costs in many ways

      You pay a set monthly fee for phone lines, IP phones, and outsourced management of your professional phone system. No capital investment in hardware, no monthly operating cost surprises and no costly maintenance agreements. Plus, you choose the phone packages for each user so you only pay for what you need.
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      Get support when and where you need it

      Concentrate on business objectives while we look after your network. Shaw Business customers benefit from Service Level Agreements, technical support from our Network Operations Centre and local experts available 24/7/365.


Call Control Features

  • Direct Inward Dial (DIDs) numbers
  • Hunt Groups
  • Day/Night Ringing Mode
  • Call Forward (all, busy, no answer)
  • Call Transfer (attended, blind)
  • Conference (3-way calling)
  • Hold/Resume
  • Do Not Disturb
  • Call Pickup (directed and group)
  • Call Park and Unpark, mapped to phone line keys
  • Intercom
  • Paging (5 paging groups, external)
  • Shared Extensions
  • Busy Lamp Field (BLF) with call pickup and speed dial support, mapped to phone line keys
  • Speed Dial, mapped to programmable button keys
  • Corporate Directory
  • Call Waiting
  • Caller ID Block
  • Direct Dial to Voicemail

Voicemail and Auto Attendant

  • Auto Attendant Sub-menu/Multi-level (2 levels, up to 9 options in each level)
  • Time-based Auto Attendant: Customizable
  • Voicemail
  • Virtual Mailboxes/Group Mailboxes: Hunt Groups and shared extensions
  • Customizable Auto Attendant Menu

Messaging and Collaboration

  • Voicemail: Individual and Group Mailboxes
  • Voicemail-to-Email Notification with Attached Audio Message
  • Corporate Directory (internal and external)

Basic Handset Aastra 6865i

Perfect for sales and customer service representatives.

$ 34 90* /MO
per seat
  • Large Color Screen Display
  • Up to nine lines with call appearances
  • Remarkable audio and an enhanced speakerphone

Executive Handset Aastra 6867i

Ideal for managers and executives who need speed dialing, shared lines and monitoring.
$ 36 90* /MO
per seat
  • 3.5” QVGA color backlit LCD display
  • Up to nine lines with call appearances
  • Flexible Headset Options

Receptionist Handset Aastra 6867i

Optimal for receptionists requiring extra keys and robust functionality.
$ 39 90* /MO
per seat
  • All the features of the Executive phone, plus:
  • Up to nine lines with call appearances
  • Shared Call/Bridged Line appearances
  • Busy Lamp Field
  • Programmable Speed Dials

Occasional Use Handset Aastra 6863i

Best for lobbies and rooms that need toll restriction.
$ 19 90* /MO
per seat
  • 2.75" LCD display
  • Two lines/call appearance buttons with LEDs

Conference Phone Polycom® Soundstation®

A great solution for more productive business conversations for small to midsize rooms.
$ 19 90* /MO
per seat
  • Full Duplex for natural simultaneous two-way conversation
  • Dynamic Noise Reduction (DNR) for lowering background noise
  • Full 360° clear microphone allowing for pick-up over 10 feet away
  • Optional, two external mics for larger meeting rooms (additional $3.50/month)

Fiber Network

Shaw Business owns one of the continent's largest fiber-optic networks, reaching through Canada and the United States - so you know when your data needs to get somewhere, it will. With 860,000 kilometers of fiber optics in place, and a capacity of close to 2 Tbps, our footprint and our reach are nearly unbeatable.

The Shaw Business network is reliable - extending coast-to-coast on two physically divergent paths, meaning your data travels quickly and securely along our redundant infrastructure.

As a forward-thinking, customer-focused organization, Shaw Business continually invests in our network and our technology - you can count on us for an industry-leading experience that scales to meet your business needs today, as well as in the future.

Customer Service

  • Sales consultations for solutions that meet your exact business needs
  • Expert configuration of the phone system
  • Complimentary customer training after system installation
  • No expensive, complicated equipment to buy or maintain
  • Pay only for what you need by choosing the right phone plan for each user
  • Full performance, security and maintenance management of the phone system
  • Toll fraud protection for your business
  • You call one number to have Shaw Business make changes to your configuration
  • Configuration changes and service problems can be handled remotely
  • In cases where a technician is required at your location, Shaw visits your business and fixes the problem
  • No expensive service contracts for your business
  • Service Level Agreement to provide high standards of performance delivery
  • 24/7/365 support and monitoring
  • Live, experienced personnel in the Network Operations Centre (NOC) for any technical support

Help Me

Shaw Business service commitment

The Shaw Business Client Services team works with you, at your location, to customize your business communications solutions. And if you are transitioning to Shaw Business, it's easy.

  • 24/7/365 local tech support
  • Dedicated rep and technical sales team to ensure proper planning
  • Solutions-focused consultations
  • Experienced technicians work with your in-house teams for smooth implementation


Contact Client Services

Shaw Business Support

Shaw Business Support

Find answers to top business support questions or connect with a Shaw Business expert.

Terms & Conditions

* Available to new customers who have not subscribed to Shaw Business product within the last 60 days. Prices shown do not include tax. Regular rates subject to change. SIP offer is based on a 3-year commitment and is subject to change without notice. Managed PBX price is based on a 5-year commitment and is subject to change without notice. Hosted PBX price is based on a 5-year commitment and is subject to change without notice.


** Where available.

† In accordance with make and models that have been pre-tested with Shaw Business’ network.