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Managed PBX

Manage your monthly spend with a predictable operating cost; and let Shaw Business manage your sophisticated multi-line phone system.

  • No expensive upfront capital investment in hardware or software
  • Supports 6 - 24 phone sets
Or call us toll-free at 1-855-505-3040
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      High-quality phone connections mean peace of mind

      Shaw Business Managed PBX phone service is delivered over Shaw Business dedicated cable network, not over the Internet. You just relax, and let your employees serve customers knowing the service is reliable. It's fully managed by Shaw Business and technically supported with a Service Level Objective.
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      Manage costs in many ways

      You pay a set monthly fee for phone lines, phones, and outsourced management of your business-class phone system. No capital investment in hardware, no monthly operating cost surprises and no costly maintenance agreements.
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      Get support when and where you need it

      Concentrate on business objectives while we look after your network. Shaw Business customers benefit from Service Level Agreements, technical support from our Network Operations Centre and local experts available 24/7/365.

Robust feature-set including:

  • Voicemail-to-Email Notification with Attached Audio Message
  • Auto Attendant
  • Multi-user Conference Unified Messaging
  • Call Waiting
  • Call Transfer (attended/blind)
  • Multiple Appearance Directory Numbers (MADNs)
  • Music on Hold
  • Caller ID
  • Call Blocking
  • Auto Redial
  • Call Pickup Groups
  • Call Park
  • Call Forward
  • Do Not Disturb
  • Call Logs (60 entries for each dialed and missed calls)
  • Personal Directory
  • Call Duration
  • Distinctive Ring
  • Speed Dial
  • Intercom
  • Group Paging
  • Download user guide

Basic IP Phone Avaya 9608

$ 34 90* /MO
per seat
  • 4-line business-class IP phone supporting Power over Ethernet (PoE)
  • Monochrome backlit display for ease of use, aesthetics and on-screen applications
  • 4-way navigation button for feature selections
  • LED feature and status display indicator lights

Executive IP Phone Avaya 9611

$ 36 90* /MO
per seat
  • Color display
  • 8 line appearance/feature buttons - 4 softkeys
  • Full duplex speakerphone

Executive IP Phone Avaya 9641

$ 40 90* /MO
per seat
  • Color touch screen display
  • Configurable line appearance/feature key buttons; up to 5 softkeys
  • Bluetooth and DECT headset support (via adapter)

Receptionist IP Phone with Sidecar

$ 39 90* /MO
per seat
  • Full-featured 12-line business-class IP phone supporting Power over Ethernet (P0E)
  • Comes with the BM24 "Reception Console Module" with 24 feature buttons that can be used for functionalities such as Busy Phone Status Indicators, Speed Dial Buttons, Call Park, Intercom

Conference Phone Avaya B149

$ 19 90* /MO
per seat
  • Superb sound quality phone delivers crystal-clear voice transmission. An omnidirectional microphone and three speakers all add to the optimal audio performance.
  • Record Meetings: Capture entire meetings as audio files on the in-phone SD card and/or use the conference phones as dictation devices.

Customer Service

  • Sales consultations for solutions that meet your exact business needs
  • Expert configuration of the phone system
  • Complimentary customer training after system installation
  • Full performance and security management of the phone system
  • Toll fraud protection for your business
  • You call one number to have Shaw Business make changes to your configuration
  • Configuration changes can be handled remotely
  • In cases where a technician is required at your location, Shaw is responsible for clearing the trouble start to finish*
  • Service Level Objective to support high standards of performance delivery
  • 24/7/365 support and monitoring
  • Live, experienced personnel in the Network Operations Centre (NOC) for any technical support

Help Me

Shaw Business service commitment

The Shaw Business Client Services team works with you, at your location, to customize your business communications solutions. And if you are transitioning to Shaw Business, it's easy.

  • 24/7/365 local tech support
  • Dedicated rep and technical sales team to ensure proper planning
  • Solutions-focused consultations
  • Experienced technicians work with your in-house teams for smooth implementation


Contact Client Services

Shaw Business Support

Shaw Business Support

Find answers to top business support questions or connect with a Shaw Business expert.

Terms & Conditions

* Available to new customers who have not subscribed to Shaw Business product within the last 60 days. Prices shown do not include tax. Regular rates subject to change. SIP offer is based on a 3-year commitment and is subject to change without notice. Managed PBX price is based on a 5-year commitment and is subject to change without notice. Hosted PBX price is based on a 5-year commitment and is subject to change without notice.


** Where available.

† In accordance with make and models that have been pre-tested with Shaw Business’ network.