SmartVoiceConduct your business over the phone with clarity and flexibility

Plans start at $34.95/seat/mo.* on a 3-year term

See all plans

Collaborate seamlessly without missing a beat

People communicating by phone and laptop

Flexible plans

Choose the features that match your type of user and pay only for what you need.

Reservationless conferencing

Create conference calls in real-time without booking shared resources.

Seamless communication

Use instant messaging, video conferencing and desktop sharing to enhance conversations.

Create an exceptional experience with advanced features

SmartVoice desk phone console

Professional options

Use auto attendant, hunt groups and call queuing to put a professional foot forward.

Automatic updates

Access to cloud updating ensures you always have the latest features.

Simple management

Customize features and route calls without IT help using an online portal.

Flexible mobility

Your employees don’t need to sit at a desk to stay connected.

Select additional voice solutions

Multiple conference ports

Connect as many people as you need—no matter where they are.

Auto attendant

Transfer calls efficiently with your own virtual receptionist.

Receptionist console

Easily manage contacts and calls with an intuitive web-based interface.

SmartVoice desk phone console
Your 24/7/365 IT support

Trouble-free installation

Leave the hassle of hardware and software setup to us.

Enterprise-grade technology

Conduct business more clearly and easily with versatile and intuitive office phones.

Employee training

Master your technology alongside our highly skilled experts.

  • Polycom VVX 400 Series desk phone console
    Polycom VVX 400 Series Business Phone

    Included in SmartVoice and SmartVoice Collaborative plans:

    • RJ-9 headset compatibility
    • 150Hz-7KHz HD voice call quality on speaker, handset or headset
    • Supports 22 different languages including Asian character support
    • “Green” low power consumption
    • Hard keys: 12 line or speed dial keys, 4 function keys, 4-way menu navigation pad, 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • Polycom VVX 500 Series desk phone console
    Polycom VVX 500 Series Business Phone

    Included in SmartVoice Mobile plans:

    • RJ-9 & USB headset compatibility
    • Video conferencing via optional external USB cam
    • 150Hz-14KHz HD voice call quality on speaker, handset or headset
    • Supports 22 different languages including Asian character support
    • Touch screen with up to 12 line or speed dial appearances and 5 function keys
    • “Green” low power consumption
    • Hard keys: home, speaker, mute, headset, volume
Add the SmartVoice Mobile App to your plan

Use a separate business number on your mobile phone. Keep the conversations moving with instant message and three-way calling.

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*Offer is available to new customers only and is subject to change without notice. Offer is based on a three-year commitment; one-year and five-year commitments are available at different rates. Connectivity for the SmartVoice service depends on Internet/data connectivity being available. New customers must not have subscribed to the applicable Shaw Business product(s) within the last 60 days. Prices shown do not include tax or installation fees. Regular rates apply after promotional period and are subject to change. Not all Shaw services are available in all regions. The equipment you rent or purchase may be new or refurbished. Rental equipment must be returned to Shaw if any of your services are cancelled. You may not resell any Shaw services. All Shaw services are subject to our Joint Terms of Service, Privacy Policy and Acceptable Use policies.


VOIP phone emergency 9-1-1 features differ from traditional 9-1-1 services. Visit business.shaw.ca/smartvoice911 for more information.