This page provides all of the information you need to create a new email address and access it via webmail or through an app on your computer, phone or tablet.

On this page

Settings

Listed below are the settings that should be used regardless of what program or device you are wanting to access your email with.

Server TypeHostnamePortAuthenticationEncryption
POPmail.domain* (or mail.shawhosting.ca)110full email address, password None
IMAPmail.domain* (or mail.shawhosting.ca)143full email address, password None
SMTP (Outgoing)mail.domain* (or mail.shawhosting.ca)1025full email address, password None
ExchangeNot Supported---

*mail.domain will only work properly if your NS & DNS records are correct. To verify, please see our article 'Shaw Hosting NS & DNS Settings'.


How to choose between POP, IMAP, or Exchange servers

Server TypeSynchronize Emails?Synchronize Contacts, Calendars & RemindersOther Comments
POPNo No Grabs a copy of your email messages to save on the local device. The email program is set to either leave a copy on the server or delete the message from the server (based on that program's settings).*
IMAPYesNo Synchronizes emails with the server/webmail and any other IMAP/Exchange devices.

There are a few more key points to consider to help you make the right choice:

  • Synchronized accounts depend on messages being in the server/webmail so any POP setup should keep messages on the server or else they will disappear from Webmail/IMAP/Exchange.
  • It may be best that at least one PC gets messages via POP to prevent any unintended loss of emails. Since POP doesn't sync with the server, if an account gets compromised messages could be lost from the server but messages on a POP device will never disappear from that POP device.
  • For complicated setups, it may be best to consult your IT person for more advice.

Phone/tablet email setup

Android

2016-10-11-SH-adroid

Apple

2016-10-11-SH-apple

Blackberry

2016-10-11-SH-blackberry

Click here for older versions
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Computer email program setup

Windows Mail

2016-10-11-SH-Windows-Mail

Outlook 2013

2016-10-11-SH-Outlook-2013

Outlook 2010

2016-10-11-SH-Outlook-2010

Apple OS X Mail

2016-10-11-SH-Mac-Mail

Click here for older versions.
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Webmail access

  • Log in with your email address and password at webmail.yourdomain.com or webmail.shawhosting.ca
  • More information about using webmail can be found on Using Shaw Hosting Webmail.
  • Shaw Hosting restricts foreign access to POP, IMAP, and SMTP servers. This precaution is in place to avoid spam and other security issues. Only Webmail will work by default outside of Canada & USA. It is highly recommended to use only webmail when travelling abroad. Contact Shaw Hosting Support if you need to access email through your email program while you’re away.