Group Paging allows you to page a group of other SmartVoice users within your organization by dialing a phone number or extension assigned to your group.

On this page

Managing Group Paging

2017-09-08-info-iconPaging groups work to the desk set (i.e. Polycom, Aastra) only. It does not page out to SmartVoice apps.

Paging is managed by the Group Admin of your business/organization. The settings can be accessed one of two ways.

  1. Login as Group Admin
    1. Select Dashboard
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    2. Locate your Group Paging virtual number
    3. Click Settings
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  2. Select Group Services
  3. Select Group Paging under Site Services
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Originators VS Targets

2017-09-08-danger-iconIt is recommended to have a maximum of 25 Targets per group.

Originators

2017-09-08-info-iconOnly users added to the Assigned Originators are able to page other users

  1. Click 'Search'
    • Filter by Group ID, Department or Name
  2. Select one or more users
  3. Select 'Add'
  4. Select 'Save'
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Targets

2017-09-08-info-iconOnly users added to the Assigned Targets can be paged by the Originator

Follow the same steps for adding Originators

  1. Click 'Search'
    • Filter by Group ID, Department or Name
  2. Select one or more users
  3. Select 'Add'
  4. Select 'Save'

Add Paging button on your phone

  1. Login into portal as Group Admin

  2. Navigate to the Dashboard
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  3. Locate the user that was added as an Originator
  4. Click on the handset icon
  5. Select 'Device Manager'
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  6. Select a blank key on the handset image
  7. Select 'Speed Dial' from the drop down
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  8. Enter a name & the Group Paging extension number
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  9. Select 'Apply'

2017-09-08-danger-iconThis will reboot the handset


You can now page the target users by pressing the speed dial button on the handset.

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