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Shaw Business Support

showing 'FAQ' type articles

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SmartSurveillance FAQs

This article answers some frequently asked questions regarding SmartSurveillance.

End of support for PHP 4, 5.2, 5.3

Effective March 1, 2017, the Shaw Hosting platform will no longer support legacy PHP versions 4, 5.2, and 5.3. Shaw Hosting will only support PHP 5.6 and above for all new and existing Shaw hosting customers.

Introducing your hosting portal

The hosting portal at http://shawhosting.ca is a web based client where you can manage multiple domains, configure e-mail, build your website and use other web/email tools & utilities.

Can't find what you need? Contact Us.

If you have the following ready, it can help us address your request more quickly. (If you don’t have it, that’s OK too):

  • Your account number
  • Account security PIN
  • Request ticket number

Setup, fixes, and troubleshooting support for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartSecurity
  • SmartVoice & Business Phone
  • Business Cable & Satellite TV

Technical Support

1-877-742-9249

Enterprise

  • Fibre Internet
  • Data connectivity
  • Advanced voice solutions
  • Broadcast video

Service Assurance

1-866-244-7475

Data Centre

  • Cloud Services
  • Managed Services
  • Colocation Services

ViaWest Technical Support

1-866-808-9378

Billing, general inquiries, moves and updates for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartVoice & Business Phone
  • SmartSecurity
  • Business Cable & Satellite TV

Customer Care

1-877-742-9249

Enterprise

  • Fibre Internet
  • Data Connectivity
  • Advanced Voice Solutions
  • Broadcast Video
  • Cloud Services
  • Managed Services
  • Colocation Services

Service Coordination

1-866-244-7474

Find out more about our products and other options available for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartVoice & Business Phone
  • SmartSecurity
  • Business Cable & Satellite TV

Sales

1-855-505-3040

Enterprise

  • Fibre Internet
  • Data Connectivity
  • Advanced Voice Solutions
  • Broadcast Video
  • Cloud Services
  • Managed Services
  • Colocation Services

Sales

1-855-505-3040

Wholesalers

    Wholesale Solutions

    1-877-678-3567