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Shaw Business Support

Shaw Hosting

8 items

Top Shaw Hosting items

Introducing your hosting portal

The hosting portal at http://shawhosting.ca is a web based client where you can manage multiple domains, configure e-mail, build your website and use other web/email tools & utilities.

Introducing your Online Presence Builder

As of March 2017, EasySite Wizard was replaced with Online Presence Builder. Read about it now and learn how easy it will be to build your own online presence within minutes with simple drag & drop tools.

  • Download User Guides, including step by step instructions to upgrade your current site.

Other Shaw Hosting items

Hosted email server settings & setup instructions

This page provides all of the information you need to create a new email address and access it via webmail or through an app on your computer, phone or tablet.

Managing your domain email

Shaw Hosting is a self-managed service that includes many online resources to help with account setup. Learn how to create and manage your domain email through the Shaw Hosting online portal.

End of support for PHP 4, 5.2, 5.3

Effective March 1, 2017, the Shaw Hosting platform will no longer support legacy PHP versions 4, 5.2, and 5.3. Shaw Hosting will only support PHP 5.6 and above for all new and existing Shaw hosting customers.

Using Shaw Hosting Webmail

Use Webmail retrieve and send messages, as well as manage email preferences. Access your webmail by going to webmail.shawhosting.ca or webmail.yourdomain to login. Since Webmail is encrypted for security, it's the preferred email option when travelling internationally.

Shaw Hosting NS & DNS Settings

To make sure websites work and route properly, the NS records and DNS records need to use the correct settings. For Shaw Hosting email and website services, check this page for the right settings to use.

MySQL Manager

A MySQL database will need to be set up before you can install phpBB forum, WordPress / Joomla or any other web based software that requires a MySQL database.

You can use the MySQL Manager tool to create new databases and manage your existing databases.

Can't find what you need? Contact Us.

If you have the following ready, it can help us address your request more quickly. (If you don’t have it, that’s OK too):

  • Your account number
  • Account security PIN
  • Request ticket number

Setup, fixes, and troubleshooting support for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartSecurity
  • SmartVoice & Business Phone
  • Business Cable & Satellite TV

Technical Support

1-877-742-9249

Enterprise

  • Fibre Internet
  • Data connectivity
  • Advanced voice solutions
  • Broadcast video

Service Assurance

1-866-244-7475

Data Centre

  • Cloud Services
  • Managed Services
  • Colocation Services

ViaWest Technical Support

1-866-808-9378

Billing, general inquiries, moves and updates for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartVoice & Business Phone
  • SmartSecurity
  • Business Cable & Satellite TV

Customer Care

1-877-742-9249

Enterprise

  • Fibre Internet
  • Data Connectivity
  • Advanced Voice Solutions
  • Broadcast Video
  • Cloud Services
  • Managed Services
  • Colocation Services

Service Coordination

1-866-244-7474

Find out more about our products and other options available for:

Small & Medium Business

  • SmartWiFi & Business Internet
  • SmartVoice & Business Phone
  • SmartSecurity
  • Business Cable & Satellite TV

Sales

1-855-505-3040

Enterprise

  • Fibre Internet
  • Data Connectivity
  • Advanced Voice Solutions
  • Broadcast Video
  • Cloud Services
  • Managed Services
  • Colocation Services

Sales

1-855-505-3040

Wholesalers

    Wholesale Solutions

    1-877-678-3567