Skip to main content


Link your PBX phone equipment with Shaw Business PRI service for a robust, multi-line business phone solution.

  • Choose from 8 - 23+ channels
  • Never miss a call with Automatic Failover Feature, included in your competitive service price
Or call us toll-free at 1-877-739-5698
    • shaw_business_scalability.jpg

      Enjoy reliable phone connections that grow with you

      Shaw Business PRI phone service is delivered on its state-of-the-art network and supported by a Service Level Agreement. Plus it's fully scalable. You can easily increase your call capacity at any time by adding channels or linking multiple PRIs together.
    • shaw_business_transition.jpg

      Transition seamlessly

      Whether you're installing your first sophisticated phone equipment to accommodate a growing staff, or you're migrating your service from another provider, Shaw Business has the infrastructure, support and experience to transition your company to a PRI phone system.
    • shaw_business_support.jpg

      Get support when and where you need it

      Concentrate on business objectives while we look after your network. Shaw Business customers benefit from Service Level Agreements, technical support from our Network Operations Centre and local experts available 24/7/365.


  • Scalable PRIs from 8 to 23 channels, or multiple PRIs
  • Caller Display (where available)
  • Direct Inward Dial (DID) numbers
  • DID level billing included
  • Competitive North American and International long distance rates
  • Enhanced 911, 411 and 711 (Message Relay Service)
  • Virtual Inbound Numbers (VINs) available
  • Toll-Free numbers available
  • Account code summary available
  • 24/7/365 support and monitoring
  • Automatic Call Failover Feature included
  • Release Link Trunking Feature included


With phone systems, Shaw Business provides the connectivity and you purchase your phone equipment from a third-party provider.

Fiber Network

Shaw Business owns one of the continent's largest fiber-optic networks, reaching through Canada and the United States - so you know when your data needs to get somewhere, it will. With 860,000 kilometers of fiber optics in place, and a capacity of close to 2 Tbps, our footprint and our reach are nearly unbeatable.

The Shaw Business network is reliable - extending coast-to-coast on two physically divergent paths, meaning your data travels quickly and securely along our redundant infrastructure.

As a forward-thinking, customer-focused organization, Shaw Business continually invests in our network and our technology - you can count on us for an industry-leading experience that scales to meet your business needs today, as well as in the future.

Customer Service

  • Sales consultations for solutions that meet your exact business needs
  • You call one number to have Shaw Business make changes to your configuration
  • Configuration changes can be handled remotely
  • Service Level Agreement to provide high standards of performance delivery
  • 24/7/365 support and monitoring
  • Live, experienced personnel in the Network Operations Centre (NOC) for any technical support

Shaw Business service commitment

The Shaw Business Client Services team works with you, at your location, to customize your business communications solutions. And if you are transitioning to Shaw Business, it's easy.

  • 24/7/365 local tech support
  • Dedicated rep and technical sales team to ensure proper planning
  • Solutions-focused consultations
  • Experienced technicians work with your in-house teams for smooth implementation


Contact Client Services

Find answers to top business support questions or connect with a Shaw Business expert.
Terms & Conditions

* Available to new customers who have not subscribed to Shaw Business product within the last 60 days. Prices shown do not include tax. Regular rates subject to change. SIP offer is based on a 3-year commitment and is subject to change without notice. Managed PBX price is based on a 5-year commitment and is subject to change without notice. Hosted PBX price is based on a 5-year commitment and is subject to change without notice.


** Where available.

† In accordance with make and models that have been pre-tested with Shaw Business’ network.