The touchscreen on Polycom VVX 500 & 600 series phones require very little maintenance, but you may periodically need to clean its touchscreen.

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Disabling your touchscreen

Polycom touchscreenIt's highly recommended to disable the VVX 500/600 series touchscreen prior to cleaning to avoid activating phone functions while cleaning your screen.

  1. Select 'Settings' > 'Basic' > 'Screen Clean' (option 8), and touchscreen will be disabled.
  2. Press any key on the phone console to enable the touchscreen again.

Cleaning your touchsceen

  • Mircofiber clothUse a clean, dry, microfiber cloth, the kind you would use to clean glass surfaces to wipe your touchscreen.
  • Dampen the cloth cloth with a 50:50 solution of Isopropyl alcohol & water.
  • Always use the dampened cloth to apply the solution, never apply solution directly to your phone, which could seep inside the screen or stain the phone.
  • Never use other chemicals to clean the touchscreen.