Setup and guides

How to clean the touchscreen on your SmartVoice handset

Learn how to clean the touchscreen of your Polycom VVX 500 & 600 series phones. Explore tips on how to disable your touchscreen for cleaning your phone.

Cleaning the touchscreen on your phone

ComplexityEasy

We highly recommend that you disable your Polycom VVX 500 or 600 series touchscreen prior to cleaning it to avoid unintentionally activating phone functions while cleaning. Disabling your touchscreen:

  1. Select Settings > Basic > Screen Clean (option 8), and touchscreen will be disabled.
  2. Press any key on the phone console to enable the touchscreen again.

We highly recommend that you disable your Polycom VVX 500 or 600 series touchscreen prior to cleaning it to avoid unintentionally activating phone functions while cleaning. Disabling your touchscreen:

  1. Select Settings > Basic > Screen Clean (option 8), and touchscreen will be disabled.
  2. Press any key on the phone console to enable the touchscreen again.

Polycom VVX600 cleaning
Polycom VVX600 cleaning
Cleaning your touchscreen

  • Use a clean, dry, microfibre cloth, similar to the kind you would use to clean glass surfaces, to wipe your touchscreen.
  • Dampen the cloth with a 50:50 solution of Isopropyl alcohol and water.
  • Always use the dampened cloth to apply the solution. Never apply solution directly to your phone, which could seep inside and damage the screen or stain the exterior of the phone.
  • Never use other chemicals to clean the touchscreen.
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