This article will teach you how to disable the touchscreen on Polycom VVX 500 & 600 series phones so you can clean it without activating Advantage Voice (formerly SmartVoice) functions.
How To: Clean a Advantage Voice desk phone touchscreen
To clean your touchscreen:
- Press Settings.
- Press Basic.
- Press Screen Clean (option 8).
- Dampen a clean, dry, microfibre cloth with a 50:50 solution of Isopropyl alcohol and water.
- Press any key on the phone to enable the touchscreen again.
Never apply the solution directly to your phone, where it could seep inside and damage the screen, or stain the exterior of the phone. Never use other chemicals to clean the touchscreen.