Contents
Overview
Group administrators can configure the caller IDs that are displayed for recipients when someone from your organization calls them. Group caller IDs can be set to override personal caller IDs. Businesses typically use the business name and main phone number as the group caller ID.
Set a personal caller ID
- Go to voiceportal.shawbusiness.ca.
- Log in using your group administrator credentials.
- Select on Users to review your user list.
- Type the user/number you want to edit in the search field.
- Select the Profile icon.
- Enter your first and last name in the proper labelled fields. You can also use these fields to display a name like “Reception Desk ”.
- Select Save on the top right-hand corner of the portal.