Setup and guides

How to use your network printer with Advantage WiFi


From network printer basics to managing internal networks, learn how to use your network printer with Advantage WiFi (formerly SmartWiFi).

Network printer basics

  • Printers don't need to be connected via WiFi to allow wireless printing. They just have to be connected to the same private network. Connecting printers by Ethernet is preferred when possible as this method won't usually require managing any connectivity settings when wired in.
  • Because Advantage WiFi creates multiple networks for private and guest modes, this can cause confusion when trying to use a network printer via wireless devices that are connected to the wrong WiFi network. Keeping clear naming conventions of ' Private' and ' Guest' for your network names can help a great deal.
  • Without a lot of configuration, network printers can only be accessed by devices on the same internal network as the printer. There are solutions available to allow for remote printing so that your device can print from a remote location or from a secondary network within your office. Consult your IT person or look up 'remote network printing' in an online search as this isn’t something Rogers Business can help configure.

Network use

  • Private network: Any device connected with a wire or wirelessly to the private network will be able to use the printer.
  • Guest network: Guests won’t be able to print on your network printers. This is an intentional security precaution as the guest access level doesn't connect to other devices. Rather, it only provides Internet access. If someone in your office accidentally connects to the guest network and needs to print something, have him or her 'Forget this network' and connect to the proper internal network.

Managing internal networks

  • You may have an extra network with your own router from before you had Advantage WiFi installed. Unless there’s a security need to run multiple separate networks, this can be reconfigured by removing the secondary (previous) router and starting to use your Advantage WiFi setup directly. Advantage WiFi equipment allows for static IP use, custom port settings, and other common changes made to routers. See How to manage your Advantage WiFi router settings for more information.
  • Some offices may run multiple networks with some set up as separate from the Advantage WiFi network. For devices on these separate networks, you may need to look into the remote network printing mentioned above in Network printer basics, or consider re-configuring your network so that your devices and printer are part of the same network.

Browser not supported. For a better experience using this site, please update your browser.

Terms & Conditions