A scam is circulating, targeting business and residential customers, requesting they make payments using Bitcoin. Rogers (formerly Shaw) Business does not request or accept payment by Bitcoin.
What is Bitcoin?
How does the scam work?
Fraudsters posing as representatives of reputable organizations are demanding customers to make bitcoin payments to their account and threatening to disconnect services if payments aren't made. Customers will receive a fictitious call-back number that is unrelated to the organization the caller is claiming to be representing. They’ll demand for payments to be made right away using QR code and are known to provide a physical address to deposit the money using a Bitcoin machine.
How to protect yourself
Rogers Business does not accept any form of cryptocurrency for payment and will never ask you to pay using this method. We will also never immediately disconnect a customer’s service without notice. If you receive a suspicious call or text of this nature claiming to be from Rogers Business, contact us directly at 1-877-742-9249 or visit myshaw.ca account.
- Visit Support for more information about the different Self Serve Payment Options available to Rogers Business customers.
- Always use a strong and unique account password with a mix of letters and symbols.
- If you receive a suspicious call, never give out any personal information and never share your Two-Factor authentication code.