Configure disaster redirect
- Login with your group administration credentials to smartvoice.shawbusiness.ca.
- Forgot your password? See group administrator reset options.
- Select 'Disaster Redirect' tab.
- Enter redirect numbers into each entry you wish to redirection enabled on.
- In your view, 'User ID', 'Name' and 'Number' fields auto populate with all members within your group and cannot be changed from this view.
- Click 'Save' at bottom when done.
Disaster redirect in action
Once set up, there's no further intervention needed during a no dial tone situation. If you experience interruptions to service for any reason, your calls will be forwarded to the redirect number you chose.
- Remember that Auto Attendants/Hunt Groups always keep working as they're not housed on site.