How to set up & use Advantage Voice disaster redirect

Unanswered calls to your main Hunt Group can be forwarded to a number you specify.

1. Go to voiceportal.shawbusiness.ca.
2. Log in using your group administrator credentials.
3. Select the Hunts Group icon.
4. Select the phone number you want to modify.
5. Select the gear icon to go to the advanced menu.
6. Under Not Reachable Settings, you can:
   • Toggle the Enable Call Forwarding Not Reachable to the right and enter a phone number in the Call forwards to field.
7. Select Save.

1. Go to voiceportal.shawbusiness.ca.
2. Log in using your group administrator credentials.
3. Select Users.
4. Under Users you search for the user you want this feature enabled.
5. In the profile of that user, select Call Forward Not Reachable icon and enable that setting.
6. Add the phone number you want the call to redirect to.
7. Select Save.