Setup and guides

How To: Appoint Meet-Me conference hosts

Contents
Overview

To host a Meet-Me conference call, a user must first have that privilege granted to them by a group administrator. Hosts can then assign delegates to moderate conferences they’ve created.

Appoint conference hosts

As a group administrator, you can appoint hosts who can start and moderate Meet-Me conference calls.

  1. Go to smartvoice.shawbusiness.ca.
  2. Log in using your group administrator credentials.
  3. Scroll down to Meet-Me Conferencing Bridges and click the gear icon under Settings.
  4. Click Search.
  5. Under Users, select a name in the Available Users list, to highlight it.
  6. Click Add > to move the name to the Conference Hosts list.
  7. Click Save.

Once the hosts are appointed, they will be able to create and moderate Meet-Me conferences. Learn how by reading How To: Host a SmartVoice Meet-Me conference call.

  1. From the main menu, choose Group Services > Site Services' > Meet-Me Conferencing. Site services under Group Admin Portal

  2. The profile screen allows you, as the group administrator, to manage the configuration settings for the service and the members added as hosts to the Meet-Me Conference. You can also manage the call policies, such as language and time zone, for the Meet-Me Conference from this screen. Add conference hosts

  3. Add the members that you wish to add as conference hosts by using the Add and Remove options to move users between Available Users to Conference Hosts.

  4. Once the hosts are created, they will be able to create personal Meet-Me Conference bridges and, if they have the desktop or mobile application, will have a MyRoom Conference bridge created automatically after they log in on the desktop/mobile app.


Conference hosts can now schedule, manage, and delete conferences as desired, as well as listen to recorded conferences. This is performed in the conference host’s individual user portal.

  1. Go to Calling Features > Meet-Me Conferencing > Meet-Me Conferencing. Go to calling features in your individual dashboard
  2. Scroll down to the Meet-Me Conferencing section Meet-me-conference overview
  3. As the conference host, you can add a new conference by selecting Add to access the screen as seen below. If multiple bridges are available, you can select the bridge and enter a title for the new conference.
  4. As the host, you can also configure the conference restrictions, such as the number of participants and entry behaviour. Finally, you can select one of three types of conferences and provide the time and date for the conference type selected. The conference types are:
    • One time - Enter a start date and time, and duration for the conference.
    • Recurring - Enter a start date and time, duration, and recurring details for the conference.
    • Reservation less - Enter a start date and, if desired, an end date for the conference.
  5. To manage the conference, select View and edit the desired conference.
  6. From the Modify screen, you can adjust any of the initial settings that were defined when the conference was added and view the conference access information, including opening the conference's Moderator Console for that particular conference session. We will discuss more about the console in another section.

Add a Meet-Me Conference

Appoint conference delegates

As a host, you can appoint delegates who can modify and moderate conferences you have created.

  1. Go to smartvoice.shawbusiness.ca.
  2. Log in using your individual credentials.
  3. Click the Calling Features tab.
  4. Scroll down to Meet-Me Conferencing.
  5. Next to the conference listing, click Edit.
  6. Scroll down to Delegates.
  7. Click Search.
  8. Under Users, select a name in the Available Users list, to highlight it.
  9. Click Add > to move the name to the Conference Delegates list.
  10. Click Save.

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