Setup and guides

Advantage Voice: Cisco Webex FAQs


The new Advantage Voice (formerly SmartVoice) App powered by Cisco Webex gives you access to enhanced collaboration and calling features so you can stay connected at the office and on the go. Explore our frequently asked questions around migrating your Advantage Voice service to the new Cisco WebEx app experience.


Why is Rogers Business making these changes?

What kind of features does Webex offer?

I am an existing Advantage Voice customer with the current application (UC -1 Collaborative). When can I move to Cisco Webex?

Will this migration affect how much I pay for Advantage Voice today?

I can’t remember my username - how do I find this?

How do I reset my password?

Where are the steps to activate Webex?

Once I log into Cisco Webex can I still access my old application?

Will all my information from my previous application transfer over?

I have administrator privileges but I want to re-assign this to someone else.

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