Troubleshooting

How to connect your Shaw Business TV HD digital box

Learn how to set up and connect your Shaw digital box.

Connecting your digital box

ComplexityMedium

Did you know?

  • Personal video recorders (PVR) or Gateway products are not supported with Business TV plans. Contact a Shaw Business representative if you have any questions.
  • You can connect your HD digital box yourself by following the instructions provided below.

How to connect your HD digital box

Follow these easy steps in the order listed below to connect your HD digital box properly:

  1. Remove your new digital box from its package and write down the serial number located on the back of the box. You'll need the serial number to activate your equipment.

  2. Connect the coaxial cable (screw-on) as shown in the diagram below. Connect one end of the cable to the Shaw wall outlet, and one end to the 'Cable In' port on the back of your HD digital box. Connecting digital box to wall outlet

  3. Connect the HDMI cable that comes with your HD digital box from the back of the box to an HDMI port on the back of your TV.

  4. Connect the supplied power cable to the wall outlet and to the back of your HD digital box as shown in the diagram below. Connecting digital box to power

Did you know?

  • Personal video recorders (PVR) or Gateway products are not supported with Business TV plans. Contact a Shaw Business representative if you have any questions.
  • You can connect your HD digital box yourself by following the instructions provided below.

How to connect your HD digital box

Follow these easy steps in the order listed below to connect your HD digital box properly:

  1. Remove your new digital box from its package and write down the serial number located on the back of the box. You'll need the serial number to activate your equipment.

  2. Connect the coaxial cable (screw-on) as shown in the diagram below. Connect one end of the cable to the Shaw wall outlet, and one end to the 'Cable In' port on the back of your HD digital box. Connecting digital box to wall outlet

  3. Connect the HDMI cable that comes with your HD digital box from the back of the box to an HDMI port on the back of your TV.

  4. Connect the supplied power cable to the wall outlet and to the back of your HD digital box as shown in the diagram below. Connecting digital box to power

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