Advantage Remote Office (formerly Smart Remote Office) uses the Z3, a powerful teleworker gateway that is designed to securely extend the office network to employees working from home. Learn how easy it is to set up in 3 easy steps!
What's in the box
Z3 device, power adapter, a power cable, an ethernet cable and a sticker with QR code for easy access to Technical Support. Please let us know if you are missing anything from the box.
Connecting your Z3 device
- Connect the power adapter to the Z3 device and then to a wall outlet with the power cable provided.
- Connect the CAT5 Ethernet cable to the Internet port on the Z3 device and then to your modem.
- You can now add any device (laptop, tablet, etc.), wired or wireless!
- Wired connections: connect to ports 2-5 on the Z3 device.
- Wireless connection: contact your Corporate IT for the wireless network name (SSID) and password.
Z3 Device Status
Status Indicator- The Z3 uses a single LED to inform of the device’s status.
Setup can take up to 10 minutes.
| LED Status | Description |
| Solid White | Fully Operational |
| Flashing White | Firmware upgrade in progress |
| Rainbow colours | The device is attempting to connect |
| Solid Orange | Power is applied but device is not yet provisioned. Call Rogers Business to get assistance |
Advantage Remote Office FAQs
Does Advantage Remote Office work with a third-party internet service provider?
Yes, Advantage Remote Office will work if you have either Rogers Business Internet or a Third-Party ISP.
Can I take my Z3 with me anywhere and still get seamless auto-VPN connectivity?
Yes, if you have access to a separate internet connection and a power source for the Z3 to connect to.
Need Help?
Check to make sure your Internet connection is working.
- If your Internet is not working, contact your Internet Service Provider
- If your Z3 is not working, contact us using the QR code provided in the box or use one of the contact methods listed below.