Setup and guides

Advantage Remote Office self-connect


Advantage Remote Office (formerly Smart Remote Office) uses the Z3, a powerful teleworker gateway that is designed to securely extend the office network to employees working from home. Learn how easy it is to set up in 3 easy steps!

What's in the box

Z3 device, power adapter, a power cable, an ethernet cable and a sticker with QR code for easy access to Technical Support. Please let us know if you are missing anything from the box.

Z3 device

Z3 | What's in the box

Connecting your Z3 device

Connecting the Z3 device

  1. Connect the power adapter to the Z3 device and then to a wall outlet with the power cable provided.
  2. Connect the CAT5 Ethernet cable to the Internet port on the Z3 device and then to your modem.
  3. You can now add any device (laptop, tablet, etc.), wired or wireless!
    • Wired connections: connect to ports 2-5 on the Z3 device.
    • Wireless connection: contact your Corporate IT for the wireless network name (SSID) and password.
Add the QR code sticker to the Z3 device so that if you need help it is always at your fingertips

Z3 Device Status

Status Indicator- The Z3 uses a single LED to inform of the device’s status.

Z3 Led light

Setup can take up to 10 minutes.

LED StatusDescription
Solid WhiteFully Operational
Flashing WhiteFirmware upgrade in progress
Rainbow coloursThe device is attempting to connect
Solid OrangePower is applied but device is not yet provisioned. Call Rogers Business to get assistance

Advantage Remote Office FAQs

Does Advantage Remote Office work with a third-party internet service provider?

Yes, Advantage Remote Office will work if you have either Rogers Business Internet or a Third-Party ISP.

Can I take my Z3 with me anywhere and still get seamless auto-VPN connectivity?

Yes, if you have access to a separate internet connection and a power source for the Z3 to connect to.

Need Help?

Check to make sure your Internet connection is working.

  1. If your Internet is not working, contact your Internet Service Provider
  2. If your Z3 is not working, contact us using the QR code provided in the box or use one of the contact methods listed below.

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