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Setup and guides

How to change or disable Two-Step Verification for My Shaw

Contents
Overview

Learn how to protect your online identities with this additional layer of security for your business by setting up two-step verification for your My Shaw account.

Changing Two-Step Verification for My Shaw

If both SMS and Email are setup, removing one will make the other method the new default primary. Removing Two-Step Verification entirely will prompt a warning that by removing this feature your account will be more vulnerable.

Select the Show More button for walkthroughs on changing or removing Two-Step verification.

In My Shaw, click on My Profile

  1. Scroll down to the My Shaw IDs section
  2. Click on SMS or Email beside the Shaw ID in the 2-Step Verification column
    • It will display whichever method is currently set as the primary
    • Use the button on the left to change the primary method Change your primary contact method
  3. Click on Edit for the option you want to update or Remove to entirely remove a contact

(Click image to enlarge)

How to change or remove your Two-Step Verification Contact

More on Removing Two-Step Verification

  1. In My Shaw, click on My Profile
  2. Scroll down to the My Shaw IDs section
  3. Click on SMS or Email beside the Shaw ID in the 2-Step Verification column
    • It will display whichever method is currently set as the primary
  4. Click on Remove beside the method you wish to disable for Two-Step Verification
  5. Confirm the change by clicking on Remove Email (SMS becomes primary by default), Remove SMS (Email becomes primary by default), or Yes (Two-Step Verification will not remain on the account)

Two-Step removing mobile only Two-Step remove email only Two-Step removing all