Setup and guides

Rogers Business Advantage Voice App Upgrade FAQs


In order to improve our Advantage Voice (formerly SmartVoice) service offering, starting in March 2023, a Advantage Voice App upgrade is required. This will impact some Rogers Business Advantage Voice customers. Browse our FAQs below to learn more.

Did you know? As a Rogers Business customer, you can use your services through Webex. Learn more by visiting: Advantage Voice: Cisco Webex Features

Frequently Asked Questions

Advantage Voice App Upgrade FAQs

Some Advantage Voice customers may be impacted by the app upgrade. You can learn more about the Advantage Voice upgrade with our Frequently Asked Questions.

What is the Advantage Voice app upgrade?

Why is Rogers Business conducting this app upgrade?

How do I know if I am impacted?

If my business is impacted by this app upgrade, what do we need to do?

Why isn’t my Advantage Voice app working?

How can we access our services through Webex?

What if I have additional questions about my Advantage Voice hardware or services?

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