1. Lift telephone handset and press ✱72.
2. Enter phone number to which calls are forwarded.
3. Replace telephone handset. The service is on.

1. Lift telephone handset and press ✱73.
2. Replace telephone handset. The service is off.

1. Transfer the call via Consultative
2. Enter ✱55✱
3. Enter # to transfer directly to your own voicemail or enter the extension and # to transfer to another user's voicemail

1. Lift telephone handset and press ✱98.
2. You are connected to your voice mail retrieval menu.

98

1. Lift telephone handset and press #98.
• The announcement plays "Voice message waiting indicator has been cleared."
2. Replace telephone handset.

1. Place the call on hold.
2. Lift telephone handset and press ✱62.
3. Enter extension of phone on which call is to be parked.
4. Replace telephone handset. The call is parked at the indicated extension.

1. Lift telephone handset and press ✱82.
2. You are connected with the call you parked.

1. Lift telephone handset at the location to which you want to retrieve the call.
2. Press ✱11.
3. The active call at another endpoint is answered. It must be the only active call.

51

1. Lift telephone handset and press #51.
2. Replace telephone handset.
3. The Hunt Group Busy policy is enabled. Call routing depends on your Call Forward Busy setting:
   • CFB off: calls to the hunt group receive busy treatment.
   • CFB on: calls to the hunt group will go to number setup in group admin portal for Call Forward Busy. If not forwarding properly, contact technical support.

52

1. Lift telephone handset and press #52.
2. Replace telephone handset.
3. The Hunt Group Busy policy for your hunt group is disabled.