Setup and guides

SmartVoice Video Tutorials & User Guides

Learn how to transfer calls, put callers on hold and much more with these interactive SmartVoice video tutorials and downloadable user guides.

Polycom desk phone user guides

ComplexityAdvanced

Learn how to transfer calls, put callers on hold and much more with these interactive video tutorials and downloadable user guides. You will need Adobe Reader to view the user guides.

VVX 300 SeriesVVX 400/411 SeriesVVX 500/600 Series
Download User Guide
Video Tutorial
Download User Guide
Video Tutorial
Download User Guide
Video Tutorial

SmartVoice Mobile app userguides and links

Learn how to use SmartVoice Apps for both mobile and desktop with these helpful video tutorials and user guides. Use the links below to download the App for your device

Desktop App

Mobile App

Download user guide

Download Windows App

Download macOS App

Download Android User guide

Download iOS User guide

Download Android App

Download iOS App

SmartVoice Web Portal user guides and video tutorials

End User PortalReceptionist PortalGroup Administrator Portal
Download User Guide
Video Tutorial
Download User Guide
Video Tutorial
Admin Web Portal User Guide

Other SmartVoice User Guides

SmartVoice Reference Guide: Quick reference on the most commonly used features of SmartVoice

SmartVoice Calling Features: Commonly used star codes to manage your SmartVoice calls

SmartVoice Auto Attendant: Complete guide on how to set up your auto attendant

SmartVoice Call Queuing: Complete guide on how to set up call queuing

SmartVoice Call Recording: Complete guide on how to set up and use call recording

SmartVoice Hospitality: Complete guide on how to manage your SmartVoice hotel guest services.