Setup and guides

Advantage Voice Video Tutorials & User Guides

Contents
Overview

These video tutorials and downloadable user guides will help you make the most of your Advantage Voice (formerly SmartVoice) phone, mobile app, and web portal.

Advantage Voice Web Portal user guides and video tutorials

Get the most out of your Advantage Voice with these user guides and video tutorials. We go over how to access the Advantage Voice dashboard, resetting your password, setting up auto attendants and greetings, time schedules and so much more!

Download and view user guides

You will need Adobe Reader to view the user guides.

  • End user User Guide
  • Receptionist User Guide
  • Admin Web Portal User Guide
  • </ul>

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    Advantage Voice Options and Settings

    Advantage Voice Hunt Groups

    Advantage Voice App User guides and links

    Learn how to use Advantage Voice Cisco Webex app for all of your devices with these helpful links and user guides.
    Cisco Webex
    Smartvoice webex login

    We’ve partnered with Cisco Webex to bring you a fresh experience that seamlessly integrates Advantage Voice with Cisco Webex conferencing and messaging capabilities, so your teams can collaborate and connect in even more ways.

    If you are an existing Advantage Voice customer ready to make the switch from UC1 to Cisco Webex, use the links below to get started.



    Legacy UC1 Mobile app
    Advantage Voice uc1 login screen

    The current Advantage Voice Client (UC1 Collaborative) is end of life, and Rogers Business is moving all Advantage Voice users to the new Cisco Webex platform, which offers superior performance and collaboration features like video calling, file sharing, team chats, spaces, meetings and more.
    Learn more on Advantage Voice: Cisco Webex FAQs.

    Desktop AppMobile App

    Download user guide

    Download Android User guide

    Download iOS User guide

    Polycom VVX Series user guides

    Learn how to transfer calls, put callers on hold and much more with these downloadable user guides. You will need Adobe Reader to view the user guides.

    VVX 300 SeriesVVX 400/411 SeriesVVX 500/600 Series
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    Download User Guide
    Download User Guide
    Download User Guide

    Panasonic Series user guide

    Panasonic TPA60
    Panasonic Cordless TPA60
    Panasonic TPA65
    Panasonic Cordless TPA60
    Download User Guide

    Cisco Series User Guides

    User Guides

    Cisco 8845 Video PhoneCisco 8851 Video Phone & KEMCisco 8865 Video Phone & KEM
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    Download User GuideDownload User GuideDownload User Guide

    Cisco 6825 DECTCisco 6823 DECT

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    Download User Guide

    Download User Guide
    Cisco 6825 DECT Ruggedized

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    Download User Guide
    Video Tutorials

    Rogers Business | Cisco IP 8800 Phone Tutorials | | Navigation Cluster

    Learn how to use the navigation cluster on your Cisco IP 8800 phone.

    See all Cisco IP 8800 phone tutorials on YouTube.

    Topics include:

    • Voicemail
    • USB port
    • Three-Way Calling
    • Softkey buttons
    • Placing Calls
    • Park & Retrieve Calls
    • Pairing A Bluetooth Headset

    Other Advantage Voice User Guides

    Download PDFAdvantage Voice Reference Guide: Quick reference on the most commonly used features of Advantage Voice

    Download PDFAdvantage Voice Calling Features: Commonly used star codes to manage your Advantage Voice calls.

    Download PDFAdvantage Voice Auto Attendant: Complete guide on how to set up your auto attendant.

    Download PDFAdvantage Voice Call Queuing: Complete guide on how to set up call queuing.

    Download PDFAdvantage Voice Call Recording: Complete guide on how to set up and use call recording.

    Download PDFAdvantage Voice Hospitality: Complete guide on how to manage your Advantage Voice hotel guest services.

    Download PDFAdvantage Voice Enterprise Guide - Trunking Edition: Complete guide on how to manage your Advantage Voice services for enterprise.

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