These video tutorials and downloadable user guides will help you make the most of your Advantage Voice (formerly SmartVoice) phone, mobile app, and web portal.
Note: Some of the information in this article is just for Legacy customers. Please check the Advantage Voice user guides in the Download and view user guides section for the most current information.
Advantage Voice Web Portal user guides and video tutorials
Get the most out of your Advantage Voice with these user guides and video tutorials. We go over how to access the Advantage Voice dashboard, resetting your password, setting up auto attendants and greetings, time schedules and so much more!
You will need Adobe Reader to view the user guides.
Advantage Voice Options and Settings
Advantage Voice Hunt Groups
Advantage Voice App User guides and links
Cisco Webex
We’ve partnered with Cisco Webex to bring you a fresh experience that seamlessly integrates Advantage Voice with Cisco Webex conferencing and messaging capabilities, so your teams can collaborate and connect in even more ways.
If you are an existing Advantage Voice customer ready to make the switch from UC1 to Cisco Webex, use the links below to get started.
- Advantage Voice: Activate Cisco Webex
- Advantage Voice: Cisco Webex Features
- Advantage Voice: Cisco Webex FAQs
- Download Cisco Webex app
Legacy UC1 Mobile app
The current Advantage Voice Client (UC1 Collaborative) is end of life, and Rogers Business is moving all Advantage Voice users to the new Cisco Webex platform, which offers superior performance and collaboration features like video calling, file sharing, team chats, spaces, meetings and more.
Learn more on Advantage Voice: Cisco Webex FAQs.
| Desktop App | Mobile App |
|---|---|
Polycom VVX Series user guides
Learn how to transfer calls, put callers on hold and much more with these downloadable user guides. You will need Adobe Reader to view the user guides.
| VVX 300 Series | VVX 400/411 Series | VVX 500/600 Series |
|---|---|---|
 |  |  |
| Download User Guide | Download User Guide | Download User Guide |
Panasonic Series user guide
Panasonic TPA60 | Panasonic TPA65 |
Cisco Series User Guides
User Guides
| Cisco 8845 Video Phone | Cisco 8851 Video Phone & KEM | Cisco 8865 Video Phone & KEM |
|---|---|---|
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|
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| Download User Guide | Download User Guide | Download User Guide |
| Cisco 6825 DECT | Cisco 6823 DECT |
|---|---|
 |  |
Download User Guide | Download User Guide |
| Cisco 6825 DECT Ruggedized |
|---|
 |
Download User Guide |
Rogers Business | Cisco IP 8800 Phone Tutorials | | Navigation Cluster
See all Cisco IP 8800 phone tutorials on YouTube.
Topics include:
- Voicemail
- USB port
- Three-Way Calling
- Softkey buttons
- Placing Calls
- Park & Retrieve Calls
- Pairing A Bluetooth Headset
Other Advantage Voice User Guides
Advantage Voice Reference Guide: Quick reference on the most commonly used features of Advantage Voice Advantage Voice Calling Features: Commonly used star codes to manage your Advantage Voice calls.Advantage Voice Auto Attendant: Complete guide on how to set up your auto attendant.Advantage Voice Call Queuing: Complete guide on how to set up call queuing.Advantage Voice Call Recording: Complete guide on how to set up and use call recording.Advantage Voice Hospitality: Complete guide on how to manage your Advantage Voice hotel guest services.Advantage Voice Enterprise Guide - Trunking Edition: Complete guide on how to manage your Advantage Voice services for enterprise.