Setup and guides

How to create a new business email address in EasyMail Setup


You can easily set up new Rogers (formerly Shaw) Business-hosted domain emails in EasyMail Setup. Learn how to set up your business emails with these tips.

EasyMail Setup

You can easily set up new Rogers Business-hosted domain emails in EasyMail Setup.

  1. From EasyMail Setup, select Create a new account.

Easymail setup main menu

  1. Choose New Account Type option:
    • Create an Email Account: For a new email address.
    • Create an Alias Account: For an alias address that forwards to another email address but has no inbox of its own.

New account type

  1. For a new email address, fill in the New Account Details fields:
    • Account Name: The part of the email address before the '@' symbol.
    • Password: Choose a secure password over 8 characters in length. For more on the security of passwords, see our article "How to create secure passwords".
    • Forgot Password Question: Choose a question and answer that's safe but easy to remember.
    • Press either of the green Next buttons to proceed.

New account details

  1. In Recommended Settings, choose your filter options:

    • Junk Filter Status: How aggressively the system will mark things as junk. Usually best left as Standard.
    • Filter Type: Choose where any mail that the system considers junk will wind up.
      • Tag and Deliver: Best option for POP-based connections or those who might forget to look in their junk folders. Emails still arrive in the inbox but has a modified Junk warning added to the subject line.
      • Quarantine: Best for users of webmail and IMAP email clients. Junk goes into a junk folder but wouldn't be visible to a POP-based email client.
      • Delete: Not recommended. Email will immediately be removed and cannot be recovered.
      • Delete Junk: Only applies to the 'Quarantine' filter type. Choose how long an email stays in the junk folder before being deleted.
    • Press either of the green Next buttons to proceed.

    Recommended settings Your new email address has now been created and is ready to use.

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You will be able to access email via Webmail or through an app on your computer, phone or tablet.

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