Setup and guides

How to manage your Hitron router settings

From Static IP setup to LAN or Port Forwarding and DMZ setup, learn how to manage and customize your business router networking settings to suit your business needs.

Key Points

ComplexityEasy
  • The Hitron modem replaces your existing router to handle your primary network.
  • Static IP setup, port mapping, and other commonly required customizations are supported.
  • IP Passthrough is available to use additional routers or firewalls for secondary networks.


Login Instructions

Open an Internet browser (e.g. Google Chrome, Mozilla Firefox, Safari, Internet Explorer, etc.) and locate the address bar:

Router login URL

  1. In the address bar, type in the following: 192.168.0.1 and press the enter key on your keyboard.
  2. You will be presented with a Hitron login page.
  3. Enter the following information:
    1. Username: cusadmin
    2. Password: This information is located on the white sticker on the top or side of your modem. The password may be referred to as the: Passphrase, S/N, Pre-Shared Key, or Password (note: the password is case-sensitive, so please enter the password as it is printed exactly on the sticker, including any upper-case letters)
  4. Select the Login button
  • The Hitron modem replaces your existing router to handle your primary network.
  • Static IP setup, port mapping, and other commonly required customizations are supported.
  • IP Passthrough is available to use additional routers or firewalls for secondary networks.


Login Instructions

Open an Internet browser (e.g. Google Chrome, Mozilla Firefox, Safari, Internet Explorer, etc.) and locate the address bar:

Router login URL

  1. In the address bar, type in the following: 192.168.0.1 and press the enter key on your keyboard.
  2. You will be presented with a Hitron login page.
  3. Enter the following information:
    1. Username: cusadmin
    2. Password: This information is located on the white sticker on the top or side of your modem. The password may be referred to as the: Passphrase, S/N, Pre-Shared Key, or Password (note: the password is case-sensitive, so please enter the password as it is printed exactly on the sticker, including any upper-case letters)
  4. Select the Login button


Settings management

  • SmartWiFi (without SmartSecurity) and Business Internet settings are managed in the Hitron settings, and the login information can be found printed on your Hitron modem.
  • SmartWiFi (with SmartSecurity) settings are managed through the Meraki Dashboard. Click to see How to setup your Meraki Dashboard.

Shaw will support the basic login to get to the network settings and to find sections to manage your settings. Shaw won’t be able to assist in configuring your internal network or with configuration decisions for your internal network. Customized network configurations can be managed by advanced users.

Pro tip Keep a written record of all customizations such as login details and network setup. This will ensure a smooth restoration in the event of a modem replacement or lost login information.

  • Loss of login access will require restoring to factory default and any currently customized settings will be lost.
  • Shaw does not have access to these settings and will be unable to assist in restoring lost configurations.
Show more