Can I create multiple voicemail greetings?

Yes, you can set up different greeting and customize them to suit your business needs. The benefits of setting up multiple greetings:

• Switch between each of your greetings depending on your business needs without erasing or re-recording messages.
• Use the secondary greeting for temporary messages.
• Use the listen-only greeting to give your callers a recorded greeting without the option for them to leave a message.
  

Directly from your Business Phone

1. Dial * 98.
2. Enter your access code followed by pound (#).
3. In the main menu, select 2 when prompted with: To modify your greetings press 2.
4. Follow the prompts after listening to the current greeting. There will be options to record the primary greeting, secondary greeting, or listen-only greeting.

Online from My Shaw website

1. In your browser, access my.shaw.ca.
2. Enter your username and password.
3. Go to the phone section.
4. Select the Greetings button in Voicemail Settings.
5. Select Change Call Forward.
6. Select the Upload Recorded Greeting button.
7. How to change which greeting is in use

Directly from your Business Phone.

1. Dial * 98.
2. Enter your access code followed by pound (#).
3. In the main menu, select 2 when prompted with: To modify your greetings press 2.
4. Follow the prompts after listening to the current greeting. You will be prompted choose from any of the current recorded greetings.

Online from My Shaw website (mobile friendly)

1. In your browser, access my.shaw.ca..
2. Enter your username and password.
3. Go to the phone section.
4. Select the Greetings button in Voicemail Settings.
5. Upload greetings
6. Select greeting you want to use.

• How to set up and use Voicemail on your Business Phone

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